Utilise our Relatives' Gateway, a dedicated space designed to provide you with 24/7 access to the latest care plans for your loved one.
24/7 Access to Care Notes
Empowering Involvement and Transparency
With power of attorney, this secure portal allows you to actively participate in shaping the best plan of care possible. The Relatives' Gateway is a powerful tool that fosters greater involvement of a service user's social network, promoting inclusive and transparent care practices.
Secure Communication Hub.
Utilise the secure portal to share messages, photos, and engage in collaborative care planning.
The Relatives Gateway enables you to view and, if appropriate, electronically sign the care plan, creating a transparent record of the care provided.
This not only eases worries but also ensures peace of mind as you can access records, charts, and analysis, empowering you to stay actively involved in your loved one's care journey.
Improves Quality of Life for Residents
Stay Connected Anytime, Anywhere
Whether providing updates during holidays or sharing plans for upcoming visits, the Relatives' Gateway is a lifeline for staying connected.
Promoting Resident and Family Well-being
The platform allows residents, along with their family and friends, to experience a continuous connection, contributing positively to their overall well-being.
Transparency Inspires Greater Confidence
Ease of Information Access
Relatives' calls to the care home for updates decrease as they gain easy access to care records, graphs, and real-time information through the Relatives' Gateway.
Building Trust and Confidence
Staying updated about their activities on the Relatives' Gateway provides residents with a sense of reassurance and enhances their confidence in the care home.
At Clarendon Manor, the Relatives' Gateway goes beyond being a mere communication platform—it becomes a testament to our commitment to providing not just care but a holistic and enriching experience for both residents and their families.
Saves Time
Efficient Collaboration
The Relatives' Gateway streamlines communication, allowing relatives with power of attorney to sign care plans electronically and provide feedback.
This not only saves time but also facilitates efficient collaboration, ensuring that everyone involved in the care process is well-informed and engaged.
Leave Messages and Cherish Moments
Personalised Interaction
In addition to accessing care information, you can leave messages for the care team or care manager through the Relatives' Gateway. Revel in cherished moments by viewing photographs of your loved one in the home, creating a personalised and interactive connection with the care team.